Guide for passengers

Domestic Arrival Procedures

Leave the plane

Be informed that all domestic flights arrives to Terminal 2

After deplaning , follow the signs to proceed to the Baggage Reclaim Area.

Tips for a smooth arrival

  • Be advised that all international flights arrives in Terminal 1
  • Hold baggage can be collected in the baggage claim area at baggage caurusel.
  • If you have lost or damaged baggage, contact the handling agent representing your airline.

Baggage reclaim

After Passport Control procced to the baggage claim area, located on the first floor. Check the screens to see which baggage belt is being used for your flight, please check the nearby information displays. There are also free trolleys prepared for you.


Tips for a smooth arrival

Odd-size baggage

Odd-size baggage – like bicycles comes out from a separate room located at the baggage reclaim area, behinds the lifts. All odd-size baggages put down on the special assigned area on the floor.

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Where’s my baggage?

It can sometimes take a while before your baggage appears on the baggage belt. If it doesn’t arrive, please go to Lost & Found desk located behind the lifts.

Using the information display located between 2nd and 3rd Baggage Carousels, choose your preferred means of transportation. Travellers who are transferring to a domestic flight should see this page.

Lost & Found’s contact details

E- mail: lost& Phone: +994 12 497-26-00 ext.: 78-80 Cell: +994 77 700 87 03; +994 50 246 10 69

Meet & Great Area

After passing through Customs Inspection, proceed to the meet & greet area located in the center of arrival hall, where you friends and relatives wait for you.

Road to the city

Express Bus

Aero Express Line run around the clock. The travel time from the Airport to the last stop is 30 minutes. Travel time may be affected by local conditions and traffic.

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Airport Taxi

Official Taxi: Baku Taxi Service LLC

Operation Area: Baku city and Absheron Peninsula Payment method: Cash and Debet/Credit cards.

You can order Official Taxi at Baku Taxi Service Desk located in Meet & Great Area in Terminal 1.

If you call a taxi at the third-party organizations or through online services, we recommend you to make a call after receiving the baggage.

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