For questions regarding the schedule of arriving and departing flights, please contact Helpdesk at the Heydar Aliyev International Airport, which operate around the clock, by calling: (+994 12) 497 27 27
Your feedback is very important to us. If you have any questions, we will contact you shortly.
Be informed that all international flights arrives to Terminal 1.
After deplaning , follow the signs to proceed to the Passport Control counter.
Please have your passport ready and enter through right en- trance to the relevant Passport Control Desk to undergo an im- migration inspection.
When the immigration inspection is complete, please proceed to the Baggage Claim Area on the first floor.
Passengers using wheelchairs may use the elevator after Pass port Control Desks.
Desk № 1
Desk № 2, 3
Desk № 2-13
Desk № 14-22
Desk № 23
Desk № 24, 25 Only for Azebaijan Citizens
E-visas can be obtained at www.evisa.gov.az at least 3 (three) working days before their planned date of arrival in the Republic of Azerbaijan.
More about E-visa at www.evisa.gov.az
Check whether you need an entry visa at: www.iatatravelcentre.com
Belarus
90 daysGeorgia
90 daysKazakhstan
90 daysKyrgyzstan
90 daysMoldova
90 daysRussia
90 daysTajikistan
90 daysTurkey
90 daysUkraine
90 днейUzbekistan
90 daysVisitors can apply for visa upon arrival via E-ASAN Self-Desk Kiosk located at arraval hall on the second floor before Passport Control Area.
Bahrain
30 daysMalaysia
30 daysKuwait
30 daysJapan
30 daysIsrael
30 daysIran
30 daysIndonesia
30 daysChina
30 daysOman
30 daysQatar
30 daysSingapore
30 daysSouth Korea
30 daysUAE
30 daysSaudi Arabia
30 daysAfter Passport Control procced to the baggage claim area, located on the first floor. Check the screens to see which baggage belt is being used for your flight, please check the nearby information displays. There are also free trolleys prepared for you.
Odd-size baggage – like bicycles comes out from a separate room located at the baggage reclaim area, behinds the lifts. All odd-size baggages put down on the special assigned area on the floor.
Show on mapIt can sometimes take a while before your baggage appears on the baggage belt. If it doesn’t arrive, please go to Lost & Found desk located behind the lifts.
Using the information display located between 2nd and 3rd Baggage Carousels, choose your preferred means of transportation. Travellers who are transferring to a domestic flight should see this page.
E- mail: lostandfound@asg-graundhandling.az Phone: +994 12 497-26-00 ext.: 78-80 Cell: +994 51 235 78 68; +994 50 246 10 69
If you don’t have anything that must be declared, proceed di- rectly via green channel to meet & greet area.
After passing through Customs Inspection, proceed to the meet & greet area located in the center of arrival hall, where you friends and relatives wait for you.
Aero Express Line run around the clock. The travel time from the Airport to the last stop is 30 minutes. Travel time may be affected by local conditions and traffic.
Official Taxi: Baku Taxi Service LLC
Operation Area: Baku city and Absheron Peninsula Payment method: Cash and Debet/Credit cards.
You can order Official Taxi at Baku Taxi Service Desk located in Meet & Great Area in Terminal 1.
If you call a taxi at the third-party organizations or through online services, we recommend you to make a call after receiving the baggage.