Upon arrival at Heydar Aliyev International Airport, international passengers will disembark the aircraft either via a jet bridge or by bus transfer, depending on aircraft position and operational requirements.
Passengers are advised to follow crew instructions, terminal signage, and airport staff guidance at all times.
Arrival via jet bridge
- Terminal 2 North
- Passengers arrive on the second level.
- After disembarkation, passengers proceed to the first level using escalators or elevators to continue arrival formalities.
- Terminal 1
- Passengers arrive on the second level.
- Passengers should follow terminal signage to proceed to visa and immigration facilities, which are also located on the second level.
Arrival via bus transfer
- Terminal 2
- Passengers arriving by bus are transferred directly to the first level of the terminal.
- From this level, passengers proceed to the next stages of the arrival process as indicated by signage.
- Terminal 1
- Passengers arriving by bus are transferred to the first level.
- Passengers must then proceed to the second level using escalators or elevators to access visa and immigration facilities.
Important information
- Level changes are clearly marked and supported by escalators and elevators.
- Passengers with carry-on luggage only should remain attentive to signage to avoid unnecessary level changes.
- Airport staff are available to assist passengers if directions are unclear.