Feedback

For questions regarding the schedule of arriving and departing flights, please contact Helpdesk at the Heydar Aliyev International Airport, which operate around the clock, by calling: (+994 12) 497 27 27

Thanks for your feedback

Your feedback is very important to us. If you have any questions, we will contact you shortly.

Feedback
For passengers
Corporate

© Heydar Aliyev International Airport 2024

+ 23 °C

EN
Guide for passengers

International Arrival Procedures

T1 (Terminal 1)

Download

Leave the plane

Be informed that all international flights arrives to Terminal 1 and Terminal 2.

After deplaning , follow the signs to proceed to the Passport Control counter.

Tips for a smooth arrival

  • Be advised that all international flights arrives in Terminal 1 and Terminal 2
  • Pass through the Green Channel if you have no goods to declare.
  • Pass through the Red Channel if you have goods to declare.
  • Hold baggage can be collected in the baggage claim area at baggage caurusel.
  • If you have lost or damaged baggage, contact the handling agent representing your airline

Passport control

Please have your passport ready and enter through right entrance to the relevant Passport Control Desk to undergo an immigration inspection.

When the immigration inspection is complete, please proceed to the Baggage Claim Area.

There are entrances for:

Holders of Diplomatic and Service Passport

  • Name of Desk: VIP, Diplomatic and Service Passports

    Desk № 1

Fast Track

  • Name of Desk: Fast Track

    Desk № 2, 3

Foreign Citizens

  • Name of Desk: Foreign Citizens

    Desk № 4-11

Azerbaijan Citizens

  • Name of Desk: Azərbaycan Vətəndaşları

    Desk № 12-22

Migration Service

  • Name of Desk: Migration Service

    Desk № 23

Self-Border Gate

  • Name of Desk: Self Border Gate

    Desk № 24, 25 Only for Azerbaijan Citizens

Visa to Azerbaijan

E-visas can be obtained at www.evisa.gov.az at least 3 (three) working days before their planned date of arrival in the Republic of Azerbaijan.

More about E-visa at www.evisa.gov.az

Check whether you need an entry visa at: www.iatatravelcentre.com

Which states citizens can enter to Azerbaijan without visa?

Belarus

90 days

Georgia

90 days

Kazakhstan

90 days

Kyrgyzstan

90 days

Moldova

90 days

Qatar

30 days

Russia

90 days

Tajikistan

90 days

Turkey

90 days

Serbia

90 days

Ukraine

90 дней

Uzbekistan

90 days

UAE

90 days
More about enter to Azerbaijan without visa on the official site of the Ministry of Foreign Affairs of Republic of Azerbaijan (https://mfa.gov.az/en/category/viza/vizasiz-gedis-gelis-rejimi-tetbiq-olunan-olkeler)
    Which states citizens can get visa upon arrival?

    Visitors can apply for visa upon arrival via E-ASAN Self-Desk Kiosk located at arrival hall before Passport Control Area.

    Oman

    30 days

    Saudi Arabia

    30 days

    Bahrain

    30 days

    Kuwait

    30 days

    Japan

    30 days

    Indonesia

    30 days

    China

    30 days

    South Korea

    30 days

    Malaysia

    30 days

    Singapore

    30 days

    Israel

    30 days
    The following persons are entitled to get a visa at the international airport of the Republic of Azerbaijan with period of up to 30 days, as shown below:
    • Persons with resident card of the State of Qatar, the Sultanate of Oman, the Kingdom of Saudi Arabia, the Kingdom of Bahrain and the State of Kuwait accompanying citizen of the country that issued the residence card;
    • Holders of resident visa of the United Arab Emirates with a validity period of more than 6 months;
    • Citizens of the United States of America traveling by New York-Baku direct flight;
    • Persons visiting the Republic of Azerbaijan in the event of death of a family member-resident in the Republic of Azerbaijan (on the basis of document certifying death of a family member);
    • Citizens of foreign countries which have direct air connections with the Republic of Azerbaijan, wherein the diplomatic missions or consulates of the Republic of Azerbaijan are not accredited.
    More about enter to Azerbaijan without visa on the official site of the Ministry of Foreign Affairs of Republic of Azerbaijan (https://mfa.gov.az/en/category/viza/asan-viza)
      Registration upon place of stay
      • Foreigners or stateless persons temporarily staying in the Republic of Azerbaijan for more than 15 days (for more than 30 days for citizens of the Republic of Kazakhstan) have to register upon place of stay.
      • When a foreigner or stateless person changes his/her place of stay, he/she has to register upon new place of stay within 5 working days from the date of arrival at the new address in a way envisaged by Articles 21.2-21.5 of Migration Code. When a foreigner or stateless person is temporarily staying in another apartment (place of accommodation) owned by the owner of the apartment (place of accommodation) in which he/she is registered, his/her re-registration is not required.
      • For the registration foreigner, within 15 days (within 30 days for citizens of the Republic of Kazakhstan) after arrival in the country, have to apply via electronic services of the official website of the State Migration Service of the Republic of Azerbaijan and e-mail (qeydiyyat@migration.gov.az ) or in person to regional migration departments, or "ASAN service" centers.
      • Required documents: - Application form; - Copy of the passport (other border crossing document) of the foreigner (including the visa page and pages indicating the last entry to the country).
      • No state fee is required for registration of foreigners and stateless persons upon place of stay.
      More about registration upon place of stay on the official site of The State Migration Service of the Republic of Azerbaijan (https://migration.gov.az/en/oyq)

        Baggage reclaim

        After Passport Control procced to the baggage claim area. Check the screens to see which baggage belt is being used for your flight, please check the nearby information displays. There are also free trolleys prepared for you.

         

        Tips for a smooth arrival

        Odd-size baggage – Terminal 1

        Show on map
        Odd-size baggage – Terminal 2

        Show on map

        Where’s my baggage?

        It can sometimes take a while before your baggage appears on the baggage belt. If it doesn’t arrive, please go to Lost & Found desk.

        Lost & Found’s contact details

        E- mail: lostandfound@asg-groundhandling.az Phone: +994 12 497-26-00 ext.: 78-80 Cell: +994 51 235 78 68; +994 50 246 10 69

        Location

        Customs inspection

        If you don’t have anything that must be declared, proceed di- rectly via green channel to meet & greet area.

        Tips for a smooth arrival

        • Detailed information regarding items (currency, to- bacco, alcohol, antique, animals and etc) that must be declared or prohibited to import in Azerbaijan you can find at the web-site of State Customs Committee of Republic of Azerbaijan.

        Free import by persons of 16 years and older:

        • 200 cigarettes;
        • 1,5 liters of alcoholic beverages;
        • a reasonable quantity of perfume for personal use;
        • goods up to an amount of USD 1,500.- for personal use only (if being younger than 16 years: up to an amount of USD 500.-);
        • personal effects (must be declared on arrival): 20 grams of gold or 0,5 carat diamond fixed in jewellery goods, other precious metals and jewellery: up to USD 1,500.-;
        • up to 30 kilograms food and 125 grams caviar (per month).

        Meet & Great Area

        After passing through Customs Inspection, proceed to the meet & greet area located in the center of arrival hall, where you friends and relatives wait for you.

        Road to the city

        Express Bus

        Aero Express Line run from 06.00 a.m. till 01.00 a.m. next day. The travel time from the Airport to the last stop is 30 minutes. Travel time may be affected by local conditions and traffic.

        Read More

        Airport Taxi

        Official Taxi: Baku Taxi Service LLC

        Operation Area: Baku city and Absheron Peninsula Payment method: Cash and Debet/Credit cards.

        You can order Official Taxi at Baku Taxi Service Desk located in Meet & Great Area in Terminal 1.

        If you call a taxi at the third-party organizations or through online services, we recommend you to request ride upon leaving the terminal.

        Read More