Temporary route at the airport for official delegations

Due to the temporary maintenance works in the main terminal for officials and delegations, please use the services of VIP Aviation Services by calling in advance:

• (012) 497 27 72

• (012) 497 27 92

• (050 / 055) 446 27 72

E-mail: reservations@vipavia.az

Below are the routes at Heydar Aliyev International Airport for officials and delegations.

Departures from Baku in domestic destinations (Nakhchivan, Ganja, Gabala):

1. Drive to the second floor of the second terminal (T2) and enter through the entrance "South Terminal. Departures". Here you will be met by VIP Aviation Services employees.


2. After entering the terminal together with the accompanying person check the flight departure time again on the interactive scoreboard.



3. After being checked by security, you will be taken to the check-in desks above which your flight is listed. You and your baggage (if there is any) will be checked in here.


4. Then you should go through another security check and enter the passport control area of the terminal. Note that, on domestic flights, the passports of passengers are not checked, so go further down the corridor.



5. In the South Terminal you can use the services of Buta Lounge. Here you will be informed about boarding time and the number of gates you should approach.


When departing Baku on Buta Airways flights (flights with prefix J29):

1. Approach the second floor of the second terminal (T2) and enter through the entrance "North Terminal. Departures". Here you will be met by VIP Aviation Services employees.


2. After entering the terminal, together with the accompanying person check the flight departure time again on the interactive scoreboard.




3. After being checked by security, you will be taken to the check-in desks above which your flight is listed. You and your baggage (if there is any) will be checked in here.


4. You can also use the services of luggage packing and currency exchange offices.


5. After registration, pass another security check and go to the passport control zone of the terminal.





6. Give your passport to the border guard for inspection. Note that there is a separate counter for diplomatic passports owners.


7. In the North Terminal you can use the services of the Mugham Lounge. Here you will be informed about boarding time and the number of gates you should approach.


8. Restaurants, as well as duty-free shops (Duty Free) are at your service in the waiting area of the southern terminal.



When departing from Baku on international AZAL and other airlines’ flights:

1. Approach the first terminal (T1) and turn from the main parking lot through the right lane to the terminal building. The outermost right barrier will be opened for you.


2. The driver must drop you off at the entrance of the Salam Lounge




3. While you are waiting in the Salam Lounge, VIP Aviation Services employees will perform the necessary pre-flight procedures. While waiting, you can enjoy the special menu.




4. After registration, you will be taken by the elevator to the third floor, where you will have to go through customs, aviation security and passport control.


5.Note that there is also a separate window for owners of diplomatic passports from where you will be escorted to the waiting area.



6. In the waiting area you can use the services of cafes, restaurants and Duty Free shops.


7. If you travel in business class, you will be taken to the business lounges on the fourth floor (AZAL Business Class Lounge for AZAL flights or Business Class Lounge for other airlines). Here you will be informed about boarding time and the number of gates you should approach.



8. When travelling in economy class, you will be taken directly to the gate(s) on the third floor. Boarding is done through telescopic gangways.

All arrivals are made to the first terminal of Heydar Aliyev International Airport:

1. After leaving the aircraft, follow the signs (baggage claim or transfer desk, if connecting to another flight), where you will be met by VIP Aviation Services employees.


2. You will be guided through the Fast Track for a quick document check.




3. From here, the escalators will take you to the luggage room.





4. You can wait for your luggage in the Baku Club lounge. The porter will pick up the luggage and bring it to you.


5. After receiving your luggage, if you do not have any items to declare, go to the exit through the "Green Channel".



6. Or through the "Red Channel" after declaring the luggage at the customs control.

Additional notes:

- Hand luggage on departure and arrival is served by a porter;

- On arrival the porter picks the baggage and delivers it to transport.